Watch out for our invitation. DMASA will be hosting a discussion forum to consider the ongoing postal situation and help frame an industry response. A number of changes are ongoing at the Post Office, many of which have direct implications for the quality of service customer relationships. The DMASA Board has resolved to determine how the direct marketing industry is being affected, how postal users are addressing the challenges, and how members want the DMASA to respond.

An invitation will be distributed in the next few days.